Customer Service Officer - Spanish

Structured empathy, with a hint of creativity.
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Customer Service Officer - Spanish

 Belgium, Kortrijk

A little bit about Edgard & Cooper:

Once upon a time, our founders wanted to feed their dogs - Edgard and Cooper – pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But they couldn’t find anything that was quite right. So….to cut a long story short, they decided to make their own!

Today, 5 years later, Edgard & Cooper has sold over 5 million bags of food, hired over 100 people across Europe and made lots and lots of dogs & cats (and their owners) feel good! 

A little bit about us:

We call ourselves 'the pack' because we stick together. That means we’re a bunch of nature-loving, animal-adoring, purpose-driven pals! Working here means working in an international and supportive team in which everyone has a voice. We’re big fans of curiosity and learning on the job, and we love people who take the initiative.

So if you want to join a fast-growing team that’s REALLY making a 'pawsitive’ difference, you’ve come to right place!

What type of breed are we looking for? 

Are you that kind of person that is always willing to help? You can combine a touch of a sales and an interest in logistics? You’re fluent in Spanish? Then you might be the Customer Service Officer we’re looking for!

What will be in your bowl?

As Customer Service Officer – Spanish you’ll be part of the Operations teams of Edgard & Cooper across Europe. This means ensuring our unique dog and cat food gets delivered directly to our consumers, but also to garden centers, premium specialty stores, specialized retail chains and veterinarians. 

  • You will be the key person in ensuring a correct and smooth delivery to our beloved customer all over Europe, with focus a specific market.
  • You will work closely with different departments inside and outside our organisation. Sales, Marketing, Finance, Transport company’s, warehouses, …
  • You will be the person our customers can reach out to in case they have any question regarding pricing, delivery questions, product questions, …

What skills & tricks should you bring?

  • You have a minimum of 1 year’s experience in a customer service/internal sales role
  • You have a minimum bachelor degree 
  • You have an action-oriented, entrepreneurial, flexible, and innovative approach to solve issues.
  • You are customer oriented. 
  • Excellent written and verbal communication skills. 
  • An entrepreneurial/hands-on spirit with out of the box ideas
  • Fluent in English and Spanish. Other languages are a plus.


What treats do we have for you?

We’re just a bunch of animal-loving, purpose-driven, startup-minded pals. 

Here at Edgard & Cooper, we’re big fans of purpose, curiosity and learning on the job. We’re a young international company, and we’re growing fast. That means we’re always looking for people who want to skill-up, who want to be challenged, and who want to make a positive impact.

Just like our dogs – Edgard and Cooper – we’re friendly and fun, with an insatiable hunger for life. Want to come and play?


Ideal start date: As soon as you are ready for it

Equal opportunities: We believe the strength of a pack comes from its diversity. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application.

Accessibility: Our HQ office and satellite sites are wheelchair accessible

Or, know someone who would be a perfect fit? Let them know!

Kortrijk HQ (BE)

Spinnerijstraat 101
8500 Kortrijk Directions View page


We call ourselves 'the pack' because we stick together. We are a bunch of animal-loving, purpose-driven pals! Working here means working in an international and supportive team where everyone has a voice. We’re big fans of curiosity and learning on the job, and if you want to join a fast-growing team and want to make a 'pawsitive' impact in the world then we might just have the role for you!

Just like our dogs – Edgard and Cooper – we’re friendly, fun and we look out for each other! Let’s raise the 'woof' together?



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