Internal Sales Manager

Are you the beagle we are looking for?
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Internal Sales Manager

 Belgium, Kortrijk


A little bit about Edgard & Cooper:

Once upon a time, our founders wanted to feed their dogs - Edgard and Cooper – pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But they couldn’t find anything that was quite right. So….to cut a long story short, they decided to make their own!

Today, 5 years later, Edgard & Cooper has sold over 5 million bags of food, hired over 100 people across Europe and made lots and lots of dogs & cats (and their owners) feel good! 

A little bit about us:

We call ourselves 'the pack' because we stick together. That means we’re a bunch of nature-loving, animal-adoring, purpose-driven pals! Working here means working in an international and supportive team in which everyone has a voice. We’re big fans of curiosity and learning on the job, and we love people who take the initiative.

So if you want to join a fast-growing team that’s REALLY making a 'pawsitive’ difference, you’ve come to right place!

What type of breed are we looking for? 

Are you that kind of person that is always willing to help? You can combine a touch of a sales and an interest in logistics? Then you might be the Internal Sales Manager we’re looking for!

What will be in your bowl?

You’ll be part of the Operations team here at Edgard & Cooper. This means ensuring our unique dog and cat food gets delivered directly to our global customers, but also to garden centers, premium specialty stores, specialized retail chains and veterinarians.

  • Together with the team (6 people) you will ensure our top service to our B2B customers
  • You will lead improvement projects within the B2B Customer Happiness team
  • You’ll set-up the right KPI’s to track the Team’s performance
  • You will work closely with different departments inside and outside our organisation
  • You will look at process improvement & build out customer excellence

What skills & tricks should you bring?

  • You have very strong experience in B2B customer service / internal sales
  • You have an action-oriented, entrepreneurial, flexible, and innovative approach to solve issues
  • Ideally you have strong supply chain knowledge and experience with SAP
  • You are customer oriented and understand outstanding customer excellence
  • You have strong project management & process improvement experience
  • You are an inspiring people manager
  • Excellent written and verbal communication skills
  • An entrepreneurial/hands-on spirit with out of the box ideas
  • Ideally you are fluent in English


What treats do we have for you?

  • A vibrant and quickly growing work environment with an opportunity to define your role and grow as we are growing ourselves
  • A competitive salary
  • Additional benefits such as gym access (once possible), role specific benefits and simply working for a pawesome scale-up


Ideal start date: ASAP

Recruitment process: You will first have a phone interview with Bieke, member of the talent acquisition team. Then you will have a competency based interview with Olivier, Sr. Logistics Manager, followed by a presentation & test. 

Equal opportunities: We believe the strength of a pack comes from its diversity. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application.

Accessibility: Our HQ office and satellite sites are wheelchair accessible

Or, know someone who would be a perfect fit? Let them know!

Kortrijk HQ (BE)

Spinnerijstraat 101
8500 Kortrijk Directions View page

Culture

We call ourselves 'the pack' because we stick together. We are a bunch of animal-loving, purpose-driven pals! Working here means working in an international and supportive team where everyone has a voice. We’re big fans of curiosity and learning on the job, and if you want to join a fast-growing team and want to make a 'pawsitive' impact in the world then we might just have the role for you!

Just like our dogs – Edgard and Cooper – we’re friendly, fun and we look out for each other! Let’s raise the 'woof' together?

 

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