SAP Specialist C4C & S4HPC 📊

Kortrijk, Belgium

Our mission 🚀

In 2016, our founders wanted to feed their dogs - named Edgard and Cooper - pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But when they couldn't find this, they decided to make their own. Now, 9 years later, our pack has over 200 employees and we are beyond proud to be part of the B Corp movement.

Want to find out more about us? Click HERE

🐕What type of breed are we looking for?

Reporting into the Enterprise System Manager, the SAP Specialist C4C (SAP Sales cloud) & S4 (S4Hana Public Cloud) will be responsible for supporting and optimizing SAP process flows (C4C & S4) at Edgard & Cooper, ensuring our core business processes run smoothly across departments. You will act as a C4C technical product owner & support continuous improvements of our ERP S4 system.

Are you someone who bridges business needs and technology? Do you thrive on supporting users, optimizing processes, and technically own our SAP CRM tool? Can you navigate in SAP environments effortlessly while collaborating with stakeholders? Then you might be the SAP Specialist S4 & C4C that we are looking for!

🍵What is in your bowl?

You’ll become a vital part of our Data & Technology pack, where you’ll play a key role in ensuring our SAP systems align with our day-to-day processes.

• C4C Technical owner: You’ll be the primary point of contact for all issues and enhancement requests related to our C4C solution. Working closely with the Sales team, you’ll help elevate the C4C platform to the next functional and technical level.

• S4 functional partner: Together with the SAP specialist, you will ensure that business processes are seamlessly running in our SAP suite. You’ll translate business requirements into fit-to-standard SAP S4 solutions. Your role will also include providing first-line support to our SAP S4 end users, ensuring timely assistance and smooth resolution of functional issues.

• Stakeholder Management: Act as the central liaison between all stakeholders, including sales, marketing, customer service, finance, and supply chain teams, as well as external implementation partners and vendors, to ensure cohesive system development.

• Lead Implementation & Enhancements: Lead the end-to-end implementation on new features and enhancements, from business requirement translation & design to configuration, integration testing, deployment, and user training, across the connected platforms.

• System Governance & Data Integrity: Oversee, together with our integration specialist, the overall health, stability, and performance of the SAP suite and integrations with third party tools. Establish and enforce data governance standards to ensure the integrity and consistency of key data objects (e.g.Customer Master, Product Master, Pricing) across the entire SAP ecosystem together with our Master Data Specialist.

🤹What skills and tricks should you bring

• 2-4 years of hands-on experience with SAP Sales Cloud (C4C) or any other CRM solution, with a proven track record in an ERP Product Owner, Business Analyst, or similar strategic role.

• Hands on experience with S4Hana Public Cloud is a big plus.

• Strong understanding of Agile methodologies and product management principles (e.g., backlog grooming, user story writing, roadmap development).

• Exceptional stakeholder management and communication skills, with the ability to influence and align diverse groups towards a common goal.

• A solid understanding of core sales, CRM, and customer service processes.

• Strong analytical and problem-solving skills, with the ability to translate complex business needs into technical requirements.

• A minimum of a bachelor’s degree, ideally in Business Administration, Information Systems, or a related field.

• An entrepreneurial mindset with a practical, results-oriented approach to problem solving.

• A team player who communicates clearly and enjoys working collaboratively.

• Fluent in English.

Our benefits 🎁

• Salary package that will reflect your built-up experience

• Certified B Corp Employer with supportive policies and practices to ensure we are one happy pack

• Company retreats to meet each other in person

• Flexibility to work from home

• Pets at work so everyday is bring your pet to work day

• Pet food for your furry friend whilst you are with us

• Volunteering Day to contribute to a cause we believe in.

• Wellbeing program access to qualified counseling

• 32 holidays per year

• Team activities (teambuildings, Thursday drinks, cat day and many more! )

• Work from anywhere for one month per year to pursue personal interests

• 1 month unpaid leave, giving you some extra time to recharge and come back to work refreshed

• Learning opportunities in a truly international environment that will give you extensive responsibility but also guidance as you need it.

Hiring Process 🕵️‍♀️

• Online intro call with Anneleen, HR team (25’)
• DISC-assessment from home (10’)
• Competency based interview with Cor, Enterprise System Manager (45’)
• Final interview with Cor, Jennifer (Data & Technology Lead) and Machteld (Sales Director) (60’)

Equal opportunities: 

We believe the strength of a Pack comes from its diversity. We strive to create an environment where every person feels valued and empowered. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application.

If your circumstances require any special arrangements at any stage of our interview process, please let us know.

Accessibility: Our HQ office and satellite sites are wheelchair accessible