Key Account Manager France

Paris, France

Our mission 🚀

In 2016, our founders wanted to feed their dogs - named Edgard and Cooper - pet food they could feel good about. The kind of food that was as good for the planet as it was for their pets. But when they couldn't find this, they decided to make their own. Now, 10 years later, our pack has over 200 employees and we are beyond proud to be part of the B Corp movement.

Want to find out more about us? Click HERE

What type of breed are we looking for? 🐕

Our pack in France is growing fast, and our partners are ready for more. We’re looking for a Key Account Manager to take the leash on some of our most important relationships.

Team Growth or Team Loyalty? Good news: in this role, you’ll need both.

You’ll own a key portfolio, build strong, lasting partnerships, and be the trusted go-to for your customers. From spotting opportunities to delivering solutions that truly land, you’ll guide every step of the journey.

Working closely with teams across the business, you’ll help turn big ambitions into real results, driving growth, hitting targets, and keeping satisfaction tails wagging.

What is in your bowl? 🍵

A big scoop of ownership, relationship-building, and commercial impact. You’ll get to:

• Take the lead as the go-to for your key accounts, owning every interaction from first contact to long-term partnership.

• Build strong, lasting relationships that go beyond business — spotting opportunities for shared growth along the way.

• Act as a trusted advisor to your customers, from day-to-day stakeholders to executive level.

• Turn customer needs into solutions that land — delivered on time and on point.

• Keep everyone aligned with clear updates on performance, priorities, and progress.

• Unlock growth within your accounts by identifying new opportunities and driving results.

• Track performance, forecast ahead, and keep a close eye on what’s next.

• Work hand-in-paw with Sales, Marketing, Product, and Supply to deliver seamless success.

• Negotiate smartly and close deals that create value for everyone.
  

What skills & tricks should you bring? 🤹

• 5+ years of experience in Key Account Management, sales, or commercial roles.

• A natural relationship builder who can influence and inspire at every level.

• Strong commercial instinct, with a knack for turning needs into solutions.

• Sharp organisational skills — juggling multiple accounts with ease and precision.

• Confident communicator, negotiator, and presenter.

• Comfortable with CRM tools (e.g., Salesforce) and MS Office.

• Fluent in French and English.

Someone who embodies the Edgard & Cooper competencies:

• Learning: You experiment quickly, measure results, and apply learnings fast to continuously improve performance and ways of working.

• Ownership: You act proactively, prioritize the highest-impact work, and take full accountability for outcomes and delivery.

• Teamwork: You collaborate effectively across functions, support others, mentor talent, and actively contribute to a strong, inclusive team culture.

• Lead by Example: You live our values every day, build trust through actions, give and receive constructive feedback, and act in the best interest of Edgard & Cooper.

• Growth Mindset: You adapt quickly in a fast-changing environment, welcome feedback, and focus on solutions rather than problems.

• Communication: You communicate clearly and confidently in writing and verbally, drive alignment across stakeholders, and adapt your style to the audience.

Not sure if you tick all the boxes but our role truly excites you? Don’t let our job description hold you back, get applying!

Our benefits 🎁

At Edgard & Cooper, life at work should feel as good as a belly rub. Here’s what’s in your bowl:

• Competitive salary package that rewards your experience

• 25 holidays per year + RTT & the option to take an extra month off to fully recharge

• Flexible WFH + one month per year to work from anywhere you like

• Company retreats, fun team activities, and a Volunteering Day to give back

• Wellbeing program

• Bring your pets to work + pet food for your furry friend

• Learning and growth opportunities in a truly international environment

Hiring Process 🕵️‍♀️

🧪 Assessment from home (10')
📞 Intro call with our People Pack (25’)
🎯 Competency based interview (45’)
🚀 Case Study (90')
🗨️ Final chat

Equal opportunities🌈   

We believe the strength of a Pack comes from its diversity. We strive to create an environment where every person feels valued and empowered. So no matter who you are, where you come from, what you believe in or what your dreams are, we welcome you and look forward to receiving your application. If your circumstances require any special arrangements at any stage of our interview process, please let us know.

Accessibility: Our HQ office and satellite sites are wheelchair accessible.